Quality
Our quality approach for you
Our commitment
Our commitment is to guarantee our customers that RADIALL is organized to answer their needs and insure their satisfaction.
In order to fulfill this commitment, the management has decided to establish and maintain a quality management system conforming to our various referentials.
Our company management leans on:
In order to fulfill this commitment, the management has decided to establish and maintain a quality management system conforming to our various referentials.
Our company management leans on:
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Customer satisfaction necessary to EXIST
Employee development necessary to BUILD, and Company prosperity necessary to LAST.
We invest in innovation, continual improvement: "Magellan," our process performance, our employees, equipment and persons protection and sustainable development.
We develop a responsible partnership with our employees for a personal and collective success.
Our values assure the social and economic axis of sustainable development.
The environmental axis is assured with pollution prevention, promotion of the environment respect to employees and suppliers and taking into account environmental concerns from the conception to the end of life of our products.
This commitment serves our ambition to be the international leader in our industries.
In order to enhance the management system's efficiency continuously and increase effectiveness for continual improvement and to meet requirements, the QSE (Quality Safety Environment) policy of Radiall is :
We develop a responsible partnership with our employees for a personal and collective success.
Our values assure the social and economic axis of sustainable development.
The environmental axis is assured with pollution prevention, promotion of the environment respect to employees and suppliers and taking into account environmental concerns from the conception to the end of life of our products.
This commitment serves our ambition to be the international leader in our industries.
In order to enhance the management system's efficiency continuously and increase effectiveness for continual improvement and to meet requirements, the QSE (Quality Safety Environment) policy of Radiall is :
Be a profitable company
Become a world class partner for our customers
Provide innovative and cost effective interconnect solutions through agile and efficient operations
Be a good company to work in, promoting continual improvement, individual and team initiative
Balance RADIALL business portfolio to smoothen the impact of industry cycles and satisfy our shareholders
Meet legal and regulatory rules which are relevant for RADIALL (social, environmental, safety... )
Radiall annual action plans are based on these objectives, they are implemented by our internal processes, our personnel involvement and our management system.
From product quality to total quality approach
1952: Creation of RADIALL: the technical quality of products becomes our first stake
1972: Set-up of self-inspection: employees' direct involvement in quality
1994: ISO 9001:1994 allows us to structure all the activities of the company and gain external recognition of our quality management system
1996: "Magellan" project ,a total quality approach, implements continual improvement and the sharing of a common culture
2001: First ISO 14001 certification.
2001-2004: ISO 9001: 2000. Our process approach gives us the tools for the improvement of all our activities.
1972: Set-up of self-inspection: employees' direct involvement in quality
1994: ISO 9001:1994 allows us to structure all the activities of the company and gain external recognition of our quality management system
1996: "Magellan" project ,a total quality approach, implements continual improvement and the sharing of a common culture
2001: First ISO 14001 certification.
2001-2004: ISO 9001: 2000. Our process approach gives us the tools for the improvement of all our activities.
Quality is written in RADIALL's values
Our motto "Quick and good" and our charter put your satisfaction as the first objective of our company.
RADIALL's employees are strongly involved to satisfy you:
RADIALL's employees are strongly involved to satisfy you:
Cross-functional work groups are regularly created to solve problems or to propose improvements
Strong customer-focus
